Privacy Policy

AllStac ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. This policy applies to our website and services, including the client and employee portals.

Information We Collect

• Account Information: name, email address, and other profile details you provide when creating an account.
• Business Information: business name and contact details used to manage services on your behalf.
• Authentication and Session Data: maintained via our authentication provider to keep you signed in.
• Service Configuration Data: settings and metadata needed to operate services (for example, social media posting configurations).
• Usage Data and Cookies: basic analytics, device, and interaction data to keep our services reliable and secure.

How We Use Information

• Provide, operate, and improve the AllStac platform and services.
• Authenticate users, maintain security, and prevent fraud or abuse.
• Configure and fulfill services you request for your business.
• Communicate with you about your account, support, and service updates.
• Comply with legal obligations and enforce our terms.

Third-Party Services

We use reputable third-party providers to deliver parts of our services. These providers act as processors on our behalf and only process your information as needed to provide their services to us. Examples may include:

• Authentication and Data Platform (e.g., Supabase) for account management, secure storage, and session handling.
• Social Media Management tooling (e.g., Mixpost) to connect and manage your social profiles when you opt in.
• Cloud hosting, analytics, and error monitoring providers to keep the platform reliable and secure.

When you connect social media accounts, content you create or schedule may be transmitted to the relevant social platform per your actions and the platform’s terms.

Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and protect the platform. You can manage cookies in your browser settings. Some cookies are essential for the site to function and cannot be disabled.

Data Retention

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account data, subject to legal or operational requirements.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us using the details below.

Children’s Privacy

Our services are not directed to children under 13 (or the applicable minimum age in your region). We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date above. Your continued use of the services after changes become effective indicates your acceptance of the updated policy.